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PostaDVD Customer Reviews |
Toby from London on 2007-03-07 Rates them:  
Dear all,
In February 2007, I was appointed as the new manager of PostaDVD. Now it would be a remarkable understatement to say that I've come to a business with a questionable customer service history.
As of today however, I would like to give you all assurances, that from now on, the business will be different. I am working every day to improve all aspects of the company, and we are beginning to finally deal with all the problems of the past. If you have any complaints in regards to our previous service, please drop me a line at Support@Postadvd.com . I admit I am expecting a number of fresh issues being brought to my attention, so I ask for your patience as I deal with each issue in turn. However, finally any complaints should be resolved, and hopefully I can begin to regain your faith in this business.
Kind regards,
The Manager of PostaDVD |
Jon from London on 2007-03-06 Rates them:
These con artist just tried to scam my wife. Sent her an email claiming that they are doing a stock take and lol and behold have not received a DVD from 2004 and could she please pay up.
Barge Poles and Not Touch comes to mind! |
PIERS from HALIFAX on 2007-02-16 Rates them:
AVOID AVIOD THIS COMPANY AT ALL COST THEY HAVE CHARGED BY DEBIT CARD NEVER HAD A DVD FROM THEM I DONT EVEN SEEM TO HAVE A ACCOUNT WITH THEM IF YOU WANT TO CHUCK YOU MONEY IN THE STREET YOU STAND A BETTER CHANCE OF ITS RETURN IAM REPORTING THEM TO THE POLICE AND TRADING STANARDS AND BBC WATCHDOG THEY ARE SCAMMERS...... |
Oren from Dorking on 2007-02-06 Rates them:
STAY CLEAR! During my free trail I never got any DVDs. I cancelled my subscription but to my surprise, they actually started sending me DVDs. I wrote number of emails but never got replies. I wrote on the return envelop to please stop sending me DVDs. From then on they stopped sending me DVDs, but to my surprise kept charging me. In the end I had to cancel my credit card. Sites like that give bad reputation to the e-commerce. |
George from LIVERPOOL on 2007-01-11 Rates them:
As Others have said :-
(Joined May 2006)
No Discs Sent
No Reply To Mails
= Total Waste Of Time.
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Sam from London on 2007-01-03 Rates them:
Steer clear of this service at all costs. I have never received such bad customer service. I became a member and, as I received no DVDs in my month long free trial (!!), I cancelled my membership. However, these cowboys have continued to take the monthly subscription from my card. I have tried on numerous occasions to cancel this via e-mail, but my e-mails are consistently ignored. fortunately, my credit card company are very understanding about this and are reversing the charge each month, but say that there is nothing they can do to cancel it themselves. I cannot find a number for them so cannot call them. AVOID AT ALL COSTS, THE WORDS I WOULD USE TO SUM THESE PEOPLE UP WITH WOULD NOT BE ALLOWED ON THIS SITE!! |
Alec from Weymouth on 2006-10-08 Rates them:
Again I would rate -0 if I could clearly a scam they claim to have sent me 3 DVDs they never arrived, they failed to answer 3 emails sent via there website and via email address. I cancelled yesterday 7 days before end of trial. I have reported suspect behaviour to secpay the company they use to collect payment and to my bank and withdrawn authority to pay them. They sent me an auto response threatening to charge if I do not return the DVDs they claim to have sent within 5 days. These people are clearly liars and cheats. I was a fool for not checking out reviews before signing up. Everything possible should be done to put these criminals out of business. |
kevin from norwich on 2006-09-20 Rates them:
poor site made me suspicious and I have cancelled by free trial before requesting any DVDs. Will have to wait and see if they try to defraud me but will certainly take it further if they do. Perhaps this site, while offering the chance to read this reviews, should stop advertising it as it appears at best inept and at worst deliberate fraud. |
Alex from Birmingham on 2006-08-23 Rates them:
Signed up for a free trial. Despite a long rental list I received NO dvds at all. Cancelled just prior to end of trial thinking maybe they planned sending 1 or 2 discs towards the end so customers can try the service without them losing much money if they cancel. APPALLING. |
john from cambridge on 2006-05-24 Rates them:
I HAVE JUST OFFICIALLY BEEN ROBBED. I subscribed for the free trial, and 10 days later they send me an email charging me 151 pounds.SCAM SCAM. avoid
If you give your credit card account you are in serious trouble |
kirsty from stafford on 2006-04-24 Rates them:
i just applyed for the free trial then i saw your comments and cancelled my debit card as well. so they can not get money off me. thank you guys for this website. another thing is they do not have brand new titles, stay well clear. |
Vas from Bradford on 2006-02-26 Rates them:
SOMEBODY HAS TO CLOSE THIS "COMPANY" DOWN!!! They are nothing more than fraudsters!!!! Supposedly, they sent me 3 DVDs, but I received only 1, which I sent it back, but they never received it. After reading the above reviews, I realised it's a fraud, so I had to cancel my card in order to avoid being charged |
Nelly from Faversham on 2006-02-24 Rates them:
Absolutely rubbish!! DO NOT USE THEM!!
It is impossible to contact them, they won't reply to your emails but Gosh aren't they quick to take your money for a service they don't even deliver! I cancelled the account before the free trial but as I have never received the first 2 dvds they said they sent, they charged me for a whole month! I'm now trying to get a refund and hopefully I will get it and they won't charge me any more. I'm trying to send a complain via howtocomplain but postadvd is not in their database yet! |
craig from north on 2006-01-06 Rates them:
Complete con merchants! stay well away, I have been debited twice despite cancelling my free membership in advance of the due date...they have already stole 13.75 off me and are attempting to do so again! also cant get phone number and no email replies! something has to be done about this corrupt firm
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laurie smith from york on 2005-12-29 Rates them:
The worst case of online customer service ever encountered.
agree with all the reviews and more. despite cancelling my membership only 24 hours after joining i have now had 3 months subscriptions debited from my account and never asked for or recieved a single dvd or game. this matter is now in the hands of my solicitor. SERIOUSLY STAY AWAY FROM THIS COMPANY. A BUNCH OF IMCOMPETENT THEIVES. |
pete from hull on 2005-12-19 Rates them:
dont go for the free trail its not free its a scam to get your money for the month....(KEPP AWAY).... |
ALEX from MANCHESTER on 2005-09-09 Rates them:
A LOW QUALITY SERVICE. LONG DELAYS, LIMITED CHOICE AND YOU THERE'S NOT MUCH CHANCE OF GETTING ANYTHING POPULAR. i DID SOME RESEARCH. THERE ADRESS IS IDENTICLE TO ANOTHER COMPANY (A FURNITURE SHOP) AFTER A CALL IT WAS CLEAR THEY ARE TRYING TO KEEP IT CONFIDENTIAL. aT FIRST SHE SAID NO-ONE HERE WHO CAN HELP THEN WHEN I STARTED ASKING QUESTIONS ABOUT ADRESS SHE SAID THERE OFFICES WERE AT THE BACK THEN SAID SHE WOULD GET SOMEONE TO CALL ME. VERY FISHY. NO. IS 020 73888871 GIVE IT A GO. I THINK THERE SHOULD BE A DRAFT DRAWN UP THAT ALL ONLINE COMPANIES HAVE TO ABIDE BY. I.E WAITING TIMES AND TOP CHOICES |
David O'Neill from Glasgow on 2005-09-03 Rates them:
Tried the two week trial, only received three DVD's through. I have now been billed for a monthly subscription despite having cancelled 3 days before billing period with all DVD's returned. Do not use this company. |
Tony Page from London on 2005-06-21 Rates them:
I had to give a 1 as there is no zero on the list. DO NOT USE THIS company. There is plenty of choice out there and this site will let you know who is a good shot and who is not. They lost some DVDs from their stock. Called me five months later and tried to suggest that I was responsible. Not to be trusted - send your few discs back recorded (or they may get 'lost') and cancel - read this site and choose a company not run but kids in a bedroom - pretty stupid kids at that. |
Craig from London on 2005-02-17 Rates them:
The price is cheap I will give them that. However the service is extremely slow often taking n excess of a week to receive the next DVD/game on your list. When you return discs they are not received for days despite being sent first class? I have been renting out Play station Games and at least half of them have been seriously scratched. About four would not even load and others jam up during the game. Currently sent my last discs back on Monday still not shown as received. Will probably be cancelling this month as although the price is cheap they takes ages to send discs out and half of them are scratched beyond recognition |
Gary from Milton Keynes on 2005-02-14 Rates them:
Started free 14 day trial last week and instead of receiving first 3 DVDs I received a card asking me to collect them from the Post Office as they had insufficient postage on them and had to pay Royal Mail £3.21 just to get my DVDs! - Tried contacting PostaDVD Customer Services but got no reply - After reading other comments I am also worried that they will charge me for "late" return of DVDs! |
Ray from London on 2005-02-11 Rates them:
Do not use this company. They continue to charge you after you cancel and do not respond to emails. Again the advice is stay away. A dire outfit. |
derek from Chester on 2005-01-24 Rates them:
Shocking Outfit not to be trusted or used!!
I have had serious issues over charging after cancelling.
They do not respond to emails, answer the phone etc.
Stay away if possible, try screenselect or Blockbuster, very good service provided |
Ray from Milton Keynes on 2004-11-03 Rates them:
An addition to the last rating. I have received an email today stating i have been charged for the dvd's now..14 quid for 3 dvd's in a fortnight..be advised, this company seem to like ignoring people's emails etc. I have requested a refund and will be cancelling immediately |
Ray from Milton Keynes on 2004-11-02 Rates them:
Very very poor indeed. As Lisa stated, I too have outstanding dvd's that are claimed to have not been received, however I did receive an email stating they had problems with the royal mail sorting office and also had a virus. Personally I think thats tripe, and I will be cancelling this very soon indeed..3 dvd's in 10 days....for a much better alternative, check out Movie choices (i'm a paying member, 3 top dvd releases the day after they were released), or cdwow dvd rentals..very good too. |
Lisa from Kent on 2004-10-28 Rates them:
I am currently a member- wont be for long as they have not replied to any of my emails after i have tried to sort out the fact that they 'claim' not have recieved the dvds that i sent back a week ago now. I hope that they dont ask for me to pay for them after the treatment that i have recieved. The worst dvd rental that i have tried, i would reccommend screenselect or msn dvd rental. |
Brian from Glasgow on 2004-09-02 Rates them:
Not a great choice.
Poor number of xbox titles & limited tv selection.
Never received any of my priority choices.
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