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RentZero Review |
RentZero is an American online video game rental company that stocks about 1600 titles for rent, covering PS2, XBox and Gamecube consoles. At the moment they offer a 14-day free trial of their service.
They have 3 levels in their rental plan, and also offer the ability to pay for 1 year upfront and save a nice chunk. For instance, normal monthly cost of a 2-game at a time plan is $21.95. Prepay the year and it costs equivalent of $15.95 per month.
Whilst many game rental companies don't send manuals, rentzero do this. The games are sent from bellaire, Texas.
Click here to Visit RentZero
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RentZero Customer Reviews |
Carol from Texas on 2008-04-01 Rates them:  
I recently signed up for RentZero's "Free Trial. I did not like their rental policy that said they could charge $50 if the game was lost, but that didn't worry me until the first game did not arrive for several days. Very quickly I began to get a bad feeling about this company. I did a deeper search on RentZero and found a review by a person on the internet who said they had signed up for a trial and never received a game, yet they were charged $50 for the "lost" game. I also found out they have a "unsatisfactory rating with the BBB.
After nearly a week I finally received the game. I am located in the same state as RentZero and the company claims that games should arrive in 1 day. I returned the game as soon as I received it and did not clear my queue for another week. Needless to say, I cancelled my membership before they could make any charges.
. . . Or so I thought. I found out today that RentZero attempted to charge thousands of dollars on my credit card. Luckily I used a Discover Card Secure Online Number and they were not successful. I contacted the Texas Attorney General and the Bellaire Police Department but unfortunately because they did not succeed in stealing from me, I cannot file a criminal report.
Thus, I am doing the only thing I can do, which is get the word out that RentZero is not a honest company and no one should trust them with their credit card information. |
Dave from Atlanta GA on 2008-03-06 Rates them:
I've had constant problems with RentZero. Games have been lost. I've waited over a month without a game ...a few times! And they don't respond to my complaints. I've tried to resolve the issues, and I told them I'd be posting comments online. They didn't even respond to that. I feel completely ripped off, and recommend that people avoid doing business with this company.
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Longboarder from Tx on 2008-01-09 Rates them:
6 of the first 8 or 9 games arrived unplayable the 1st weeks of a year long "agreement." One of the six was split from the center hub to the edge. I complained about the service quality, asking for a full refund. RentZero "locked" the account, did not send additional games, will not reply to e-inquiries, and - 6 MONTHS LATER - have NOT refunded ANY of the money paid in advance. I've e-mailed RentZero multiple times, letters sent to the TX AG, and the Harris Country TX AG, and BBB of Houston with no response form RentZero. |
guenthar from none on 2006-02-19 Rates them:
It is bs saying they charge you a deposit when they send you a game since I have been using them for awhile and that has never happened to me and when one of my games got lost in the mail I emailed them and they sent me out a duplicate pretty quickly and I didn't have one problem with them saying they would charge me anything for it. The main problem I have is the long waiting time between getting new games since it takes about 5 days each way for the shipping of the games. |
khuong from az on 2006-01-08 Rates them:
read the rental policy before you try this game, EVEN for free trial
things such as
charging you $50 for each game when send (for assurance in case of lost but will be gone when game is returned)
only allow one lost game, if more you will pay $50 for each
when cancelled you had 3 days to returned games, if not $50 for each. (other provide at least 7 days)
there are other things but i can't remember, but i remember that they mentioned about $50 a lot!!!
sign up if you are willing to take the risks. |
john from on 2005-11-07 Rates them:
sucks, poor movie selection, takes forever to receive your movies, two thumbs down ! |
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